1. Introduction
KA Global IP (“Company”, “we”, “us”) respects your privacy. This Policy describes how we process personal information when you visit our websites, use our platforms (including filing, renewals and recordals), or otherwise interact with us.
By using our services, you agree to the practices described here. If you do not agree, please do not use our services.
2. Data We Collect
- Contact data: name, email address, phone number, company, job title.
- Account & usage data: login information, activity logs, preferences.
- Transaction data: orders, invoices, payment status (processed by PCI-compliant processors).
- Technical data: IP address, device/browser type, pages viewed, referrers, cookies.
- IP portfolio data: matter details you upload or share for service delivery.
3. How We Use Data
- Provide and improve our services and platforms.
- Respond to inquiries, provide support, and manage accounts.
- Process orders, renewals, filings, and related transactions.
- Detect, prevent, and address security or fraud issues.
- Comply with legal obligations and enforce our agreements.
- Send service communications and, where permitted, marketing updates (you can opt out anytime).
4. Legal Bases (EEA/UK)
Where GDPR/UK GDPR applies, we rely on these legal bases:
- Contract: to deliver services you request.
- Legitimate interests: e.g., to secure our services and improve them.
- Consent: for certain marketing and cookies; you can withdraw anytime.
- Legal obligation: to comply with applicable laws.
6. Security
We implement administrative, technical, and physical safeguards designed to protect personal information. No method of transmission or storage is 100% secure, but we continually enhance our controls.
7. Data Retention
We retain personal information as long as needed for the purposes described, to comply with legal obligations, resolve disputes, and enforce agreements. Retention periods vary by data category and context.
8. Your Rights
Depending on your location, you may have rights to access, correct, delete, or port your data; object or restrict processing; and withdraw consent. To exercise rights, contact support@kaglobalip.com.
If we cannot resolve your concern, you may have the right to complain to your local data protection authority.
10. Children’s Privacy
Our services are not directed to children under 16. If you believe a child provided us personal information, please contact us and we will take appropriate steps to remove it.
11. Changes to this Policy
We may update this Policy from time to time. We will change the “Last updated” date and, where required, provide additional notice.
12. Contact Us
Questions about this Policy? Email us at support@kaglobalip.com or write to KA Global IP (India/US offices).
